Mission & Values

Our mission and values are more than words. They embody the foundation of our company, define our culture, and keep our founding principles at the forefront of everything we do.

Our Mission

Our mission is to enrich lives by providing differentiated packaging automation and services.

As an employee-owned company, we work diligently to be the best we can possibly be and to fulfill our mission of enriching lives. Not only through the ongoing improvement of our products and services, but also in how we impact others and the world around us.

18,000+
machines sold
30+
countries served
50+
regional & remote technicians
64
U.S. patents

Our Values

The core of our values is an abiding respect for Biblically-based business principles. To us this means conducting business in a manner that is legal, ethical, moral and healthy to the faith-based spiritual life of every employee owner, customer, supplier and competitor.

SERVANT’S HEART

We possess a never-ending desire to serve and support others.

OWNERSHIP SPIRIT

Our passion for employee ownership is demonstrated in everything we do.

UNWAVERING INTEGRITY

We refuse to compromise our ethics and high professional standards in order to achieve desired outcomes.

CONTINUOUS INNOVATION & IMPROVEMENT

We challenge the status quo and strive for excellence in all our work.

Our Story

For decades, the Douglas team has carried on the legacy of our founders while staying grounded in our company’s history. Get to know our story. From big dreams in 1964 to ambitious visions for our future, Douglas continues an incredible journey that we’re proud to be part of.