Effective February 1, 2024
Installation or Routine/Emergency Labor (per hour)
-
Monday-Friday $190
-
Monday-Friday (over 8 hours) $221
-
Saturday $259
-
Sunday $295
-
Holiday $314
Onsite Formal Training (per hour)
-
Monday-Friday $209
-
Monday-Friday (over 8 hours) $264
-
Saturday $295
-
Sunday $333
-
Holiday $356
Engineering/Programming (per hour)
-
Monday-Friday $233
-
Monday-Friday (over 8 hours) $289
-
Saturday $325
-
Sunday $369
-
Holiday $394
Phone Support (per hour)
-
Phone Support $150
Travel Rates for All Types of Technical Support (per hour)
-
Monday-Friday $153
-
Monday-Friday (over 8 hours) $162
-
Saturday $162
-
Sunday $200
-
Holiday $231
Cancellation Rates
-
Standard (4-7 calendar days before departure date) $500
-
Short-notice (72 hours or less before departure date) $4,500
Note: All cancellation fees will be billed to the PO received from the customer, plus any incurred expenses including but not limited to technician labor and expenses directly related to cancelled trip.
A minimum billing of eight (8) hours at the applicable rate will be in effect Monday through Friday. Weekend layover rate is billed at $140.00 per hour, plus expenses. Work or travel performed on Douglas Machine, Inc. corporate observed holidays will be billed at the above holiday rates.
Transportation/Lodging/Living Expenses: Billed actual cost in USD. Douglas Machine, Inc. will reimburse employees for use of privately owned vehicles at the current mileage rate allowed by the IRS. All amounts are billed in USD. Travel and living expenses are billed in USD at actual cost. Bank transaction fees charged for foreign currency conversions are billed at actual amount charged.
Meals: Billed daily per diem in USD. Daily per diem rates for meals are taken from US Federal regulations and amounts will vary by location, foreign and domestic.
Field Support Technicians are allowed to return home for a two-day weekend at the end of two weeks at job sites in the United States, Canada and Mexico. They are allowed to return home for one week after four weeks on site in other international locations. If the project has not been completed and the Field Support Technician must return to the job site, the customer will be responsible for travel time and expenses incurred.
The above rates are subject to change without notice.